VoiceXML

 

Advantages Page 7 of 7

Below are listed some fruitfuk advantages of VoiceXML

1.Flexibility:

VoiceXML applications offer unprecedented flexibility whether deployment means purchasing equiment, outsourcing via hosting sevices or a combination of two.

2. Re-use of internet Infrastructure:

Most enterprises today have a web infrastructure and an IVR infrastructure. VoiceXML eliminates separate silos of equipment, maintenance and support.

3. Choose the best of breed:

Open VoiceXML solutions allow for the separation of application, platform and speech engine. So, the best of breed can be selected for each layer.

4. VoiceXML products are available today:

Several vendors are shipping VoiceXML platforms and a community of more than 350 members companies are actively engaged in the activities of the VoiceXML forum, proof that VoiceXML is just more than a trend.